Ligra DS, a leading company in the audio-video-multimedia sector, following business expansion and growth, is looking for a new resource to join its operations department, in the role of Order & delivery specialist.

Skills required:

• Capacity for self-organisation
• Proactivity and initiative
• Precision and attention to detail
• Carrying out assigned tasks on time
• Knowing how to work in a team
• Knowing how to deal with customers on the phone and by e-mail
• Propensity for continuous training
• Strong problem-solving skills
• Flexibility and ability to adapt to change

Required skills:

• Knowledge of specific documentation and their preparation, Bills of Lading, customs and foreign bills
• Use of business management and Office 365 at an advanced level

Main activities of the role:

• Entry and management of customer orders in the management system
• Issuing of transport documents and sales invoices
• Daily organisation of shipments (outbound) by managing the direct relationship with couriers and preparing the necessary documents
• Customer care activities in the area of shipments and their timely delivery
• Creation of commercial offers via the CRM platform
• Support to the sales force and sales manager
• Maintaining customer relations for the follow-up of orders
• Collaboration with other departments (logistics, administration, production) to ensure correct order processing

Preferred features

• Good knowledge of the English language, spoken and written
• Excellent knowledge of IT tools, especially Excel
• Immediate availability

At least 1 year's experience in similar roles (shipping office, operations office, order management, etc.) is required.

An open-ended contract is envisaged.

Place of work: Vigolzone (PC)